Frequently Asked Questions (FAQs)

  • Who do I talk to regarding shipping and delivery of my order?

You can contact our Dispatch directly at shipping@hajex.com or call them at +13156707570

  • Can I self pick up my order from the Store or Warehouse?

Yes. You need to inform us of your time of arrival to be sure someone is available to receive you at one of our Stores or Warehouses.

  • Can I send someone else to pick up my order on my behalf?

Yes. However all pick up orders need to present a Valid ID Card at time of pick up. 

Based on 273 reviews
90%
(246)
6%
(17)
1%
(4)
0%
(0)
2%
(6)
3lvl 03: great, strong storage

It currently holds from 2,5 to 50 in two levels, and old neoprene set. It will be able to hold the 45 and 35 if we ever need them. There’s supplemental room for more. It’s strong, sturdy, we don’t fear for our lives even with the 50lbs in them.
However, it’s very heavy. Rubber feet are hacks imho. Also, the paint job arrived with rubbed off paint due to shipping in boxes without any separation between the shelves. It’s honestly a shame because otherwise, they’d be perfect.

Tel qu’annoncé

Confortables à la saisie, taille normalisée. Bonne qualité.

Service sympathique et efficace à l’achat. Prix difficile à battre. Boîtes parfois brisées, mais on parle d’haltères, pas du dernier laptop de gamer à la mode.

Comme pour tout poids devant subir des mois dans des cales de bateau à l’humidité, ils ont été protégés à l’huile industrielle. Penser à s’acheter plusieurs lingettes dégraissantes/désinfectantes par poids ainsi que de l’alcool à friction et des linges pour les assécher. Une heure de nettoyage en perspective. Prévoir qu’il y aura une odeur de caoutchouc et d’huile minérale résiduelle pour un mois et qu’il faudra de nouveau les nettoyer rapidement dans les prochaines semaines. Cet état n’est pas différent des poids des compétiteurs, je ne fais qu’énoncer une réalité pour les nouveaux acheteurs d’haltères.

Wow

Lowest price on the market, new and used, and it does the job, pretty well. Can't recommend it enough :)

I had a problem with the tracking, but product received in good shape

Solid product

Fast shipping to Newfoundland Canada, excellent customer service, answered all my questions.
Dumbbells are solid. Changing weights may take 1-2 times to get the hang of, but that’s shag all. Also have flat bottoms so they can lay on your quads for things like seated shoulder press. Worth noting I think.

D
HAJEX Weight Plate Sets
Derek (Canada)
Haven't received order

It's been 2 weeks and I haven't received my order. My tracking numbers say it hasn't shipped. They keep saying it has and the tracking will be updated any day now,but it's been 2 weeks and nothing

Great Product

Happy with product. Fast shipping.
Only downfall is it’s not easy to put dumbells back on stand if you leave weight in holders.
Sometimes the leftover weight will fall over in holder.

Great product

Delivered quickly within a few days, packaged well. Quality plates

Will order more from Hajex

Prices were better than other sellers. Quality of product is excellent. Fast and Easy pickup.

S
HAJEX Weight Plate Sets
Simon S (Canada)
Wow ! Awesome plates!

Amazing deal. shipping package was great. Highly recommend

Great Quality

Great quality for an amazing price. Easy Pickup

Very happy

Very happy, good quality. Barbell rack did arrive a bit damaged unfortunately but other than that great product

Good product quality

I bought 20 to 35 lbs, and the quality look very good. Good pricing, i will definitely buy more

Great weights, delivery not so great

I’m very happy with the weights and have been so happy to progress in my home workouts. The price was perfect even after the delivery cost, it was still cheaper than other companies offerings AND I like that it’s a small business. The delivery was a bit strange, I was at work when I was given 1.5 hours notice it would be delivered to my home and that they wouldn’t drop it at my house unless I was home or provided photo ID via text. I ended up having to make an excuse to go home sick and meet the guy who was delivering my weights. If I had been given at least 24 hours notice I could’ve planned to be home and receive them without the surprise and trouble. I didn’t appreciate that. So beware if you order them, you may not get advanced notice of delivery.

Great product. Great service.

The mats are of good quality, thick and springy. Were easy to install. I was able to cut them with a box cutter when needed to fit to my floor.

Excellent service!!

Speedy delivery. Great products. Wonderful customer service.

Really nice solid dumbbells

Im glad i ordered them there is no smell with the ones i got there solid should last a life time as long as i dont start the habit of dropping them know im planning on buying 60lbers

Wow ! Awesome plates!

Love these plates- and an awesome deal too. Shipping was reasonable & shipping package was premium. Shopping locally - can't find used plates under .89 cents per pound... this is a great deal !

S
HAJEX Tri Grip Cast Iron Weight Plates
Scott Mason (United States)
Really good price

They are just as advertised and fast service . Your CO. beats the box stores prices .

M
HAJEX Weight Plate Sets
Malay Bagchi (Canada)
Great products

Great Product reasonable price , professional and courteous customer Service. Just improve your logistics, there would be no dissatisfaction. I will buy again.

25 kg. Set

These are exactly what I wanted and ordered. We love the quality.
It's a perfect starter set that doesn't take up a lot of room.

Such high quality plates 10/10 will be ordering again

Bought a set of Bumper plate eeights and some Mats.. Great Quality and on time arriving,, will be buying again!!

r
HAJEX Weight Plate Sets
richard blood (Canada)
15 days and waiting

Received the request for a review 14 days after an online purchase. Sent in a request to support a week or so ago and got a quick response from the owner asking dispatch to get it handled, they apologized, but I still haven't received a shipping notice. I also emailed dispatch and offered to credit the shipping, add another product and pick it up at their warehouse, but so far no response. Feels like I've been ghosted.