HAJEX Olympic and Standard Barbell Bars 4Ft, 5Ft, 6Ft and 7Ft

Cancelling before delivery or pickup. Reply to your order confirmation email. We accept cancellations before delivery, and the amount is issued as HAJEX store credit — not refunded to your original method of payment. A restocking fee of up to 35% may apply to change-of-mind cancellations, and card processing fees are non-refundable (approximately 3% on Canadian cards, 5.1% on US cards). Store credit does not expire and can be used on any product we sell.

Changed your mind after delivery. Returns are accepted within 30 days of receipt if the item is unused, in its original undamaged packaging, and in resalable condition. We can provide a prepaid return label with the cost deducted from your credit, or you can book your own return at hajexbolt.com. Original shipping charges are not refunded. Approved returns are issued as store credit within 2–5 business days.

Uncollected pickup orders. Orders not collected are charged a storage fee of $3 per day after the first 2 business days.

Defective or damaged items. Warranty claims must be submitted within 30 days of receipt to support@hajex.com. All HAJEX products carry a 12-month warranty. If a parcel arrives visibly damaged, refuse delivery or notify us within 24 hours. Minor cosmetic marks, paint chips, and batch variations in finish or lettering fall within manufacturing tolerance and are not defects.

Delivery timelines. Handling is 1–2 business days. Transit is 1–5 business days in Canada and 2–7 business days to the USA. These are estimates and are not guaranteed unless a guaranteed carrier service is purchased separately.

Full terms: Shipping Policy · Refund Policy · Terms of Service. By purchasing on this website you agree to these policies.

Nothing above limits or excludes any rights or remedies available to you under applicable consumer protection laws in your province, state or country of residence.

Questions: support@hajex.com or toll-free 855-396-9333