Frequently Asked Questions (FAQs)

  • Who do I talk to regarding shipping and delivery of my order?

You can contact our Dispatch directly at shipping@hajex.com or call them at +13156707570

  • Can I self pick up my order from the Store or Warehouse?

Yes. You need to inform us of your time of arrival to be sure someone is available to receive you at one of our Stores or Warehouses.

  • Can I send someone else to pick up my order on my behalf?

Yes. However all pick up orders need to present a Valid ID Card at time of pick up. 

Based on 377 reviews
82%
(310)
10%
(38)
2%
(8)
1%
(3)
5%
(18)
Good products/great price.

Was happy with our order. Good prices. The shipping takes a couple of weeks, expect your delivery about 3 weeks after you receive the "your order has shipped" e-mail. I will order again.

S
NUO Style Adjustable Dumbbell
Solomon M (United States)
I like it 👍🏽.

I recently ordered a 50 lbs adjustable weight from this company, and I just received it last week, and I will say I am satisfied with the dumbbell overall, I like it 👍🏽. However, the reason why I gave it a four star rating is because the cradle that the weight rests/sits in isn't as hefty in quality as the dumbbell itself, or other words the overall material build of the cradle is a little cheap in quality. With that being said, that doesn't mean that the cradle won't hold up long term. But apart from that, again, I am satisfied. Thanks NUO.

Very good quality dumbell

Super delivery , very professionnal. For the price: The best on the market and they are good quality ! Thank you so much !

cast iron plates

I bought the 5lb abd 21/2lb plates to complement a complete set of weights starting at 55lb plates - plates are well made with excellent quality and finish - price is unbeatable

Bon rapport qualité/prix

Bon rapport qualité/prix, mais il ne faut pas être pressé de recevoir la livraison. Dans mon cas ça l'a pris 4 semaines.

Bon rapport qualité/prix

Bon rapport qualité/prix, mais il ne faut pas être pressé de recevoir la livraison. Dans mon cas ça l'a pris 4 semaines.

Great plates, Great service

Great plates, these plates are classic and one of my favs. And the price and shipping from Hajex was great, only wish I had ordered a couple more haha

D
NUO Style Adjustable Dumbbell
Dk (United States)

They are awesome

M
NUO Style Adjustable Dumbbell
MyCustomerName (Canada)
Great Price- Great Stuff

I'll make it short and sweet. NUO style dumbbells and a stand... exactly as advertised and a great price. Time to take the workout to a new level. Thanks!

So long

Its been 25 Days since my order and i dont have IT yet. No date either

15lbs olympics plates.

I can't give a review about the plates, because i haven't received anything yet. it's been 21 days so far. ordered on july 28, but it was not in stock yet. however, you charged my credit card right away. you could have waited until you had the plates in stock before charging me. i have asked 3 times for a date of shipping, nothing concrete yet. not please with the service to date. please have someone contact me with an actual shipping date.

E
HAJEX Weight Plate Sets
Eric Tremblay (Canada)
Bumper plates

Excellent achat. Très satisfait. Excellent service également

Still awaiting delivery

3 weeks after the anticipated arrival date, and I'm still waiting for delivery of 3/4 of my packages

Très satisfaite

C'est exactement ce que je voulais. Bon rapport qualité-prix. J'ai pu aller chercher sur place. Je suis très contente de mon achat.

Good

One corner was really squished. Not sure it'll spring back. But otherwise it's good. Easy to build, sturdy, light. Comfortable

J
NUO Style Adjustable Dumbbell
James Thom (Canada)
The stands pin broke after a couple days of liht use

The bench was mostly good. And the weights are mostly good. The problem is that the stand has a pin that allows the weights to switch weights and its already broken on 3/4 pins. I cant change weight unless i make sure the pin is in the right spot.... Its going to annoy me in the future

Bizarre pick up and stinky product

Product smells bad (it’s been two weeks out of the package) and they ooze a yellow grease onto things.
I opted for pick up in delta BC not realizing their pick up hours are confined to 12-3pm and that the pick up location is basically a junk/ shipping yard. No visible entrance and impossible to find. Had to call two different numbers and wait 40 minutes in the parking lot for someone to come out with my order. Not ideal with a van full of toddlers. Buyer beware.

Awesome

Exactly as expected
Shipped quickly
Highly recommend

Great set. Easy quick plate change. All weight you need for dumbell exercises.

Greatest adjustable dumbells ever

Good quality, easy to rack/unrack and switching weight in less than a second is awesome.

S
NUO Style Adjustable Dumbbell
Satisfied Customer (United States)
Nice versatile dumbbells

The 5 lb increments up to 80 lbs can serve the needs of many varying abilities and goals.

High quality.

I bought the 30 35 40 45 Great price compared to most places shipped quick and feel great will be buying more

Great price

Added 55 to 80 lbs to my adjustable 5 to 50 lbs, given the open design allows them to hund from a power bar. The price, including shipping was a no brainer. Absolutely love them and Hajex is now a go to for me as I build my gym out.

Quality and enjoyable feel in the hands as the bar is thick