I was contacted upon placing order to be told that the 15 lb weights were out of stock and was offered different size and style weights to compensate or to wait 45 days for re stocking. I chose the 45 day option. Hajex sent me tracking numbers. 4 days later I received one set of 25lb weight and one set of 10, no bar. I waited a couple days then checked the tracking and noticed that the bar had not been shipped, I contacted customer support and was told it would be there next week, not to worry. I waited another week and, no bar, no update on shipping. I contacted customer support and they ridley told me tracking will update in 24 hours. I believe I've been scammed by this site and I recommend anyone considering to use hajex to look at the Reddit comments on this drop ship company
Nous avons choisi Hajex car lors de l’achat le site nous mentionnait avoir en stock notre commande. Un mois plus tard je communique avec eux pour savoir où en est rendu ma commande et on me dit qu’ils n’ont pas en stock ce que j’ai commandé..
nous avons aussi tenté de rejoindre quelqu’un par téléphone à Montréal et la personne ne peut nous répondre en français …
Bought a set of Bumper plate eeights and some Mats.. Great Quality and on time arriving,, will be buying again!!
This was my first order and the first time doing business with Hajex
Product arrived really fast. Good quality.
There was a small issue with the order but customer service was great and helpful as it was no fault of theirs, rather the shipping company made a mistake. They got me taken care of in less than 24 hours. I would highly recommend and will continue ordering In the future.