Ensembles de plaques de poids HAJEX

I ordered the 270 pound kit and a 6’ bar I received half the weights and never got the bar. They are not answering my emails and not getting the rest of my things going through better business bureau now to get the rest of my things.

Great set of weights. We had been searching online for a long time looking for a good product at a reasonable price and these definitely hit the mark. Great service and product received as advertised!

Have ordered a few different weights from Hajex. Mostly they are fine, well made, however, the rubber coating on one set came with a very toxic and unbearable cigarette odour that took a few week outside to air out and dissipate. Likely a factory issue. Nice to have them with the Hajex Barbell. Also, Hajex was very quick to jump on a delayed delivery when I wrote in a complaint. Credit to them for doing a great job at shipping and servicing.

Plates are great overall and love the quality but personally not going to ever buy from Hajex again. Upon order placement, you receive an email which supposedly allows you to track your order but there’s nothing for you to actually track. Behind the scenes, it’s just the company owner who is trying to figure out where his delivery guys are with their trucks and between the owner and their “customer support” , they only provide you very loose delivery windows. I had to follow up repeatedly to get details of my shipment and at one point the company owner actually wrote back saying “ I think by 1pm if ur in Ottawa but i dont know. U ll find out soon.” Seriously? Another email wrote “ I have sent a one driver he should be delivering ottawa and Toronto today. Goodluck”.

Might be a good product but absolutely terrible customer service experience that lacks professionalism.

FYI, the delivery took over 2 weeks. Was probably much better off ordering from Amazon.